Quick Summary
- The SRD R370 status check confirms the outcome of each monthly assessment.
- The official portal is srd.sassa.gov.za.
- Each month is assessed separately, so a previous “approved” does not guarantee the next month.
- A referred status usually points to a bank or database verification step.
- The current SRD amount and income threshold are published on sassa.gov.za.
The SRD R370 status check is the way to confirm whether SASSA has approved your Social Relief of Distress grant for a given month. SASSA reassesses every SRD applicant each month against the income threshold published on the SRD portal. A status that read “approved” in a previous month does not automatically mean approved in the current month.
How to Do an SRD Status Check Online
The official SRD portal is srd.sassa.gov.za. The standard steps are:
- Open the portal in any browser.
- Click on “Application Status” on the home page.
- Enter your South African ID number.
- Enter the cell phone number used during your original application.
- Submit the form.
The system returns a month-by-month breakdown of your application history, with each month marked as approved, declined, pending or referred.
Alternative SRD Status Channels
SASSA offers other channels for SRD queries, including the SASSA toll-free helpline on 0800 60 10 11 and a SASSA local office for in-person enquiries. Always confirm USSD codes or WhatsApp lines on the official SASSA website before sharing your ID number or banking details.
What Each SRD Status Means
The SRD status check uses specific terms. Understanding each prevents confusion when planning around the payment.
- Approved: The grant has been confirmed for that month, and a pay date will follow within the standard SRD payment cycle.
- Pending: SASSA is still completing the income and database verification.
- Declined: The applicant failed at least one of the verification checks for that month.
- Referred: A specific check needs additional verification, often the bank account holder check.
- Reapplication required: The system needs a fresh application, usually after a long break or after personal details changed.
Why an SRD Application Is Declined
The most common decline reasons relate to income. SASSA cross-references applicant data with several databases each month, including:
- SARS, for declared income.
- The Unemployment Insurance Fund (UIF), for active claims.
- The National Student Financial Aid Scheme (NSFAS), for funded students.
- The Department of Home Affairs, for ID and citizenship status.
- Bank account databases, for monthly deposits above the income threshold.
If any of these returns income or support above the threshold in the month under review, the system declines the application for that month. The next month is reassessed independently.
What to Do If Your SRD Status Is Referred
A referred status is not a rejection. It means SASSA needs to verify a specific data point before deciding the outcome. A common trigger is the bank account holder check, where SASSA confirms that the account number provided is held in the applicant’s name.
Steps to resolve a referred status:
- Confirm that your banking details on the portal match an account in your name.
- Allow a few working days before re-checking the status.
- If the referral persists, lodge a query via the portal or visit a SASSA local office.
How to Submit an SRD Reconsideration
Applicants can lodge a reconsideration request for a declined month via the SRD portal. The reconsideration page asks for the month being challenged and gives space to explain the reason. The current deadline for lodging a reconsideration is published on the portal.
Common grounds for a successful reconsideration include:
- A bank deposit that was a refund, not income.
- A once-off payment that did not reflect ongoing earnings.
- An NSFAS allowance that was incorrectly flagged.
For further help once your grant is approved, see our SASSA payment dates guide. If you are checking the status of a permanent grant, our SASSA status check guide covers the process for older persons, disability and child grants.
Final Note on the SRD R370 Status Check
Use only the official SRD portal or SASSA’s published channels for a status check. SASSA does not charge for status checks, and any platform that asks for payment is not legitimate.
About this article
Nuusflits is a South African news publication covering current affairs, social grants and consumer information. This article is sourced from official primary sources, including the South African Social Security Agency (SASSA), the Department of Social Development, the National Treasury and SAnews. Facts are verified against the published 2026/27 social grant schedule and current SASSA policy. Last updated 21 May 2026.
Part of our SASSA hub: view all SASSA guides, payment dates and status checks.
