SASSA · Featured
SASSA offices in Durban: how to find your nearest branch
For SASSA offices in Durban, the KwaZulu-Natal regional office is in Pietermaritzburg, with a network of local offices serving the eThekwini metro. The fastest way to find the right office for you is through SASSA’s official channels.
KwaZulu-Natal regional office
According to SASSA’s published regional contacts, the KwaZulu-Natal provincial office is at 1 Bank Street, Pietermaritzburg. The published telephone number is 033 846 3324.
How to find a local office in Durban
- Call the national toll-free line on 0800 60 10 11.
- Send a WhatsApp message to 082 046 8553.
- Visit www.sassa.gov.za and use the office locator.
What to bring
- Your green bar-coded ID or Smart ID Card
- Documents specific to your grant or query
- Reference numbers from previous SASSA correspondence
Avoiding long queues
- Avoid the first three working days of the month and the last week of the month.
- Arrive as early as possible on busy days.
- For status checks, use WhatsApp or the toll-free line first.
For the official information, always check www.sassa.gov.za.
See also: SASSA contact numbers.
Source: SASSA regional contacts.





