SASSA offices in Durban 2026: addresses and queue tips
If you are looking for SASSA offices in Durban 2026, the KwaZulu-Natal regional office is in Pietermaritzburg, with local offices serving the Durban metro. Here is what you need to know.
KwaZulu-Natal regional office
SASSA’s KwaZulu-Natal provincial head office is at 1 Bank Street, Pietermaritzburg. The main switchboard is 033 846 3300. Grant enquiries for the province can be sent to [email protected].
Local Durban offices
Local SASSA offices in the eThekwini metro include Durban Central, Umlazi, KwaMashu, Pinetown, Chatsworth, Phoenix and Inanda. The full local-office list is published on the official SASSA website.
Opening hours
Standard SASSA office hours in Durban are Monday to Friday, 08:00 to 16:00. Offices typically close at 15:30 on the last working day of the month and are closed on weekends and public holidays.
How to avoid long queues
- Avoid the first three working days of the month and the last week of the month.
- Arrive before 07:30 to secure a place at the front of the queue.
- For SRD R370 queries, use the SASSA WhatsApp service on 082 046 8553 or call 0800 60 10 11.
- Township offices often have shorter waits than the central Durban office.
What to bring
Your South African ID, proof of address, and documents specific to the grant: medical assessment for Disability, court order for Foster Child, birth certificate for Child Support, marriage certificate where required.
See also: all SASSA office locations and SASSA contact numbers by province.
Source: SASSA.