SASSA contact numbers 2026: national and provincial offices
If you need to speak to SASSA directly, this list of SASSA contact numbers for 2026 covers the national channels and the regional offices that handle each province. All numbers below are sourced from SASSA’s official contact page.
National channels
- Toll-free call centre: 0800 60 10 11
- Head office switchboard: 012 400 2322
- WhatsApp: 082 046 8553
- Email: [email protected]
- Presidential Hotline (if SASSA cannot resolve your matter): 17737
SASSA Head Office
SASSA House, 501 Prodinsa Building, corner Steve Biko and Pretorius Streets, Pretoria. Postal: Private Bag X55662, Arcadia, Pretoria, 0083.
Provincial regional offices
According to SASSA’s published regional contacts page, provincial enquiries are routed through the national grant enquiries email ([email protected]) and the toll-free line. The published provincial admin telephone numbers are:
- Eastern Cape (East London): 043 707 6335
- Free State (Bloemfontein): 051 410 8339
- Gauteng (Johannesburg): 011 241 8320
- KwaZulu-Natal (Pietermaritzburg): 033 846 3324
- Limpopo (Polokwane): 015 291 7509
- Mpumalanga (Nelspruit): 013 754 9446
- North West (Mahikeng): 018 388 4006
- Northern Cape (Kimberley): 053 802 4919
- Western Cape (Cape Town): contact through the national toll-free line
Best times to call
The toll-free line is busiest around payment dates and at month-end. Office hours are typically Monday to Friday during normal working hours. Offices are closed on weekends and public holidays.
For the official, most up-to-date list, always check SASSA’s regional contacts page.
See also: dedicated guides for Cape Town, Johannesburg, Durban and Pretoria.
Source: SASSA.
