SASSA operates offices in all nine South African provinces, including a head office in Pretoria and regional offices in every province. You can find your nearest SASSA office through the official website at sassa.gov.za or by calling the toll-free helpline on 0800 60 10 11. SASSA offices are open Monday to Friday, generally from 08:00 to 16:30, and are closed on weekends and public holidays.
SASSA head office and regional contacts
The SASSA head office is located at SASSA House, 501 Prodinsa Building, corner of Steve Biko and Pretorius Streets, Pretoria. The switchboard is 012 400 2322. The toll-free national helpline is 0800 60 10 11. A full list of regional offices is published on the SASSA website under “Head Office and Regional Contacts”.
How to find your nearest SASSA office
- Visit sassa.gov.za and use the Service Offices Map or the Head Office and Regional Contacts page
- Call the SASSA toll-free helpline on 0800 60 10 11 and ask for your nearest office
- Send “Hi” on WhatsApp to 082 046 8553 to access the SASSA automated help line
What you can do at a SASSA office
- Apply for a grant in person (Older Persons, Disability, Child Support, Foster Child, Care Dependency, War Veterans, Grant-in-Aid)
- Update personal details, banking details or cellphone number
- Complete a life certificate verification
- Submit appeals and reconsideration requests
- Report fraud or identity theft
What to bring to a SASSA office
- Your 13-digit bar-coded South African ID
- Documents related to your specific reason for visiting (proof of income, medical assessment, bank statements, etc.)
- Where applicable, a SAPS case number, court order or birth certificate
Tips for visiting a SASSA office
Arrive early — queues are longest after 09:00. SASSA does not charge any fee for any service. Anyone asking for payment to help you with an application is not SASSA. Many simple queries can be resolved without visiting a SASSA office, including grant status checks (via WhatsApp 082 046 8553) and SRD R370 applications (online at srd.sassa.gov.za).
Sources
About this article
Nuusflits is a South African news publication covering current affairs, social grants and consumer information. This article is sourced from official primary sources, including the South African Social Security Agency (SASSA), the Department of Social Development, the National Treasury and SAnews. Facts are verified against the published 2026/27 social grant schedule and current SASSA policy. Last updated 21 May 2026.
Part of our SASSA hub: view all SASSA guides, payment dates and status checks.
